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Home/Companies/Uber
Company growth teardown

Uber

A platform connecting riders, drivers, and delivery services.

MobilityMarketplaceB2C2 tactics in the libraryVisit website ↗
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Uber's growth system

Acquisition

Get discovered

Referral offers tied to local programs

Uber provides referral programs whose rewards and qualifying steps depend on market and participant type.

Retention

Give people a reason to return

Uber One connects recurring rides and delivery

Uber One packages eligible membership benefits across supported Uber services.

Monetization

Create value worth paying for

Uber One connects recurring rides and delivery

Uber One packages eligible membership benefits across supported Uber services.

Virality

Build growth into the product

Referral offers tied to local programs

Uber provides referral programs whose rewards and qualifying steps depend on market and participant type.

Growth map

Possible connections · Tactern analysis
  1. 01Trigger
    Find eligible offer
  2. 02Product signal
    Reward issued
  3. 03User action
    Use eligible service
  4. 04Outcome
    Use across eligible services

This map connects the researched tactics into a possible system. It is not a verified user journey or a complete account of Uber's strategy.

A teardown in progress.

These are the tactics currently in the library. An unlisted stage means research has not been added, not that the company has no strategy for it.

Browse Uber tactics

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Uber growth strategy: tactics and patterns | Tactern