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Dropbox growth strategy: tactics and patterns | Tactern
Home/Companies/Dropbox
Company growth teardown

Dropbox

Cloud storage and file collaboration for individuals and teams.

StorageFreemiumB2B / B2C3 tactics in the libraryVisit website ↗
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Dropbox's growth system

Acquisition

Get discovered

Two-Sided Referral

Dropbox gives the inviter and eligible new user additional storage after the referral requirements are completed.

A shared file link introduces recipients to Dropbox

Dropbox allows owners to share file and folder links with recipients.

Activation

Deliver the first win

File requests recruit contributors into a useful task

Dropbox file requests give other people a destination for uploading requested material.

Retention

Give people a reason to return

File requests recruit contributors into a useful task

Dropbox file requests give other people a destination for uploading requested material.

Virality

Build growth into the product

Two-Sided Referral

Dropbox gives the inviter and eligible new user additional storage after the referral requirements are completed.

A shared file link introduces recipients to Dropbox

Dropbox allows owners to share file and folder links with recipients.

File requests recruit contributors into a useful task

Dropbox file requests give other people a destination for uploading requested material.

Growth map

Possible connections · Tactern analysis
  1. 01Trigger
    Existing user
  2. 02User action
    Both earn storage
  3. 03User action
    Save file
  4. 04User action
    Recipient previews content
  5. 05User action
    Create file request
  6. 06Outcome
    Owner collects material

This map connects the researched tactics into a possible system. It is not a verified user journey or a complete account of Dropbox's strategy.

A teardown in progress.

These are the tactics currently in the library. An unlisted stage means research has not been added, not that the company has no strategy for it.

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