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Home/Patterns/Referral Credits
Reusable growth pattern · 2 implementations

Referral Credits

A referral produces account credit or a campaign reward after eligibility requirements are met.

AcquisitionVirality
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How it works

Generic pattern · Tactern analysis
  1. 01Trigger
    Share referralTrigger
  2. 02User action
    Friend joinsNext action
  3. 03User action
    QualifyNext action
  4. 04Outcome
    Receive rewardPotential outcome

Why it might work

A qualified referral ties the reward to an action that has business value. Product credit can also create a reason for the inviter to return. Whether recipients receive a benefit must be established from the actual offer, not inferred from the existence of a referral program.

Pattern anatomy

Trigger
Share referral
Incentive
Reward a qualifying introduction with future product value.
Mechanism
A referral produces account credit or a campaign reward after eligibility requirements are met.
Business outcome
Acquisition and Virality
Desired user action
Receive reward
Psychological principle
Contingent reinforcement and recommendation incentives.

When it works best

  • Repeat-use services
  • Trackable qualification events

What to watch for

  • Changing regional terms
  • Fraud and attribution disputes

Use the linked company examples to investigate the implementation and constraints. Similar mechanics do not imply similar results.

In this pattern

The mechanismPattern anatomyWhen it works bestRisksCompanies using it
Research lens

A mechanism, not a recipe.

Look for the conditions that make the pattern useful in your own product.

Read our methodology

The pattern in practice.

See what each company does with the same underlying idea.

RevolutReferral loop
01Receive campaign
02Invite friend
03Friend completes requirements
04Eligible inviter rewarded
Mechanism map · Tactern analysis
Revolut

A reward after qualifying actions

Revolut referral campaigns specify actions an invited person must complete for an eligible reward.

AcquisitionViralityProduct-led

Related patterns

Template-Led Acquisition

Turn a specific search into a useful starting point.

3 tactics

Two-Sided Referral

Give both people a reason to make the introduction.

2 tactics

Free Tool Acquisition

Solve a small problem before asking for a commitment.

5 tactics

Invite Loop

Make the next useful step a shared one.

UberReferral loop
01Find eligible offer
02Share invitation
03Complete qualifying activity
04Reward issued
Mechanism map · Tactern analysis
Uber

Referral offers tied to local programs

Uber provides referral programs whose rewards and qualifying steps depend on market and participant type.

AcquisitionViralityMobility
2 tactics
Referral Credits: examples and growth mechanics | Tactern